Insurance provider Tune Protect Malaysia and online ticketing platform Ticket2U have launched a ticket refund insurance option for event attendees in Malaysia.
Ticket-buyers will benefit from financial protection if they are no longer able to attend an event.
The insurance will cover tickets purchased through the Ticket2U platform for events including conferences, concerts, festivals, marathons, runs and sports tournaments. Policyholders may be able to receive a full refund if they can no longer attend an event due to circumstances such as home emergencies, natural disasters, accidents, sudden job loss, specified medical reasons or breaking down on the way there.
Jubin Mehta, chief executive of Tune Protect Malaysia, said: “The launch of ticket refund insurance is a game-changer for event goers, giving them the confidence to book tickets without the fear of the unexpected disrupting their plans.
“This innovative protection plan reinforces our commitment to making insurance simple, seamless and accessible to everyone. With event attendance on the rise, we are ensuring that customers can fully enjoy their favourite events stress-free, knowing they have a reliable safety net in place.”
Customers will also have the choice of adding personal accident coverage for those participating in sports events, offering coverage for injuries sustained while taking part.
YC Chia, managing director of Ticket2U, added: “At Ticket2U, we are focused on elevating the ticketing experience, and ticket refund insurance marks a significant step towards setting a new industry standard.
“This protection gives ticket-buyers greater assurance, knowing they are covered if the unexpected happens, while also reinforcing trust between event organisers and attendees.
“By reducing financial risk and making ticket purchases more secure, we are enhancing confidence in event attendance and supporting a more dynamic, worry-free event experience for all.”