Intuit Dome opens up

Intuit Dome, the $2bn (£1.55bn/€1.82bn) new home of the Los Angeles Clippers, has made its official debut after overcoming initial teething problems relating to its entry and ticketing systems.

Bruno Mars yesterday (Thursday) staged the first of two back-to-back concerts at the privately-funded facility in Inglewood, California which set out a mission statement of “redefining what it means to be the best arena in the world”.

However, multiple reports have stated that fans at last night’s show were met with issues getting into the 18,000-seat venue. DailyMail.com said a technical issue with Intuit Dome’s ticketing system suspended entry to the venue. A number of ticket holders also claimed issues transferring their tickets from Ticketmaster to the official venue app, which is required for entry.

These issues were said to have lasted for 40 minutes, ultimately delaying the start of Mars’ set, which featured a guest appearance from Lady Gaga, as he took to the stage at around 9:40pm PST instead of the scheduled 9pm PST start. Visitors are required to download the LA Clippers + Intuit Dome app and create an account in order to access their tickets and the venue.

To gain access into the venue, fans need a Game Face ID saved in their profile or and Identity Pass saved to their phone. Game Face ID is reliant on facial recognition technology and allows fans to leave their phones in their pockets and walk straight into the venue. The Intuit Dome Identity Pass is the alternative option for entry, requiring a patron to have their phone in hand and their Identity Pass ready to tap upon entry.

Read the full story on our sister site, TheStadiumBusiness.com.